Swarit for E-commerce and D2C
Recover more orders. Bring shoppers back.
You already earned their interest. Help shoppers finish the purchase.
What are unfinished checkouts worth?
+50 orders from follow-up
The moment that matters
A useful answer can help someone choose confidently—and choose something they want to keep.
A shopper has compared the options and reached the product page. One detail is unresolved. Another discount will not necessarily answer the question.
higher sales in a shopping-assistant study
What the numbers show.
Where this number comes from
A randomized Chinese livestream-shopping experiment reported higher sales and a 12.55% relative reduction in return rates. The assistant used chat; this is not a forecast for outbound voice calls.
Read the original source ↗Based on the study or assumptions above, not measured Swarit results.
The checkout model uses 5,000 eligible abandoned checkouts, ₹1,800 average retained order value and an assumed 1 percentage point increase in orders from follow-up. Extra orders = eligible checkouts × incremental order rate; extra sales = extra orders × retained order value. Count only additional fulfilled orders retained after cancellations and returns, compared with what would happen without outreach. Displayed sales are revenue, not profit, and exclude calling costs. The starting 1% rate is a scenario input, not the shopping-chat study’s 3% effect or a measured Swarit voice result.
Hear the work happen
A conversation.
A useful next step.
Turn a shopper’s preferences into a more informed product conversation.
Recorded Swarit workflow · sample business dataHow it works
Let Swarit handle the routine calls.
Answer questions from approved product information
Identify what is stopping the next step
Hand complex requests to the right person
Fulfilled, retained orders and contribution after returns, discounts and outreach costs.
How this works for your team
Can AI confirm cash-on-delivery orders before we ship them?
A COD confirmation workflow needs the actual order details, the customer’s confirmation and a reliable update to the fulfilment system. A conversation alone should not release an order for shipping. Discuss the required order-system connection with Swarit before treating COD confirmation as an available end-to-end workflow.
Make the conversation count
Map a purchase-assistance journey.
Give Swarit the information and steps your team uses.
Get started for free Talk to us about your workflow